Grand Palladium Kantenah Resort & Spa

Hotels & Resorts
Akumal
Grand Palladium Kantenah Resort & Spa - All Inclusive
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Grand Palladium Kantenah Resort & Spa - All Inclusive | Akumal

Crta. Chetumal Km 259,5, 77710 Akumal, Mexico

➤ Grand Palladium Kantenah Resort & Spa - All Inclusive | Quintana Roo

Set in Akumal, 1 km from Kantenah Beach, Grand Palladium Kantenah Resort Spa - All Inclusive offers accommodation with a fitness centre, free private parking, a garden and a shared lounge. Boasting a kids' club, this property also welcomes guests with a restaurant, a water park and a terrace. The accommodation provides room service, a 24-hour front desk and currency exchange for guests.

All guest rooms at the resort come with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. The rooms are equipped with a coffee machine, while some rooms also feature a balcony and others also feature pool views. At Grand Palladium Kantenah Resort Spa - All Inclusive each room comes with bed linen and towels.

Guests at the accommodation can enjoy a buffet breakfast.

Grand Palladium Kantenah Resort Spa - All Inclusive offers a hammam. You can play billiards, table tennis and darts at this 5-star resort, and the area is popular for snorkelling.

Playa del Carmen Maritime Terminal is 31 km from the resort, while ADO International Bus Station is 31 km from the property. The nearest airport is Cozumel International Airport, 46 km from Grand Palladium Kantenah Resort Spa - All Inclusive.
Couples particularly like the location — they rated it 8.6 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap

See photos for Grand Palladium Kantenah Resort & Spa

Grand Palladium Kantenah Resort & Spa 10

Review score

Based on 75 reviews

Facilities

8.6

Cleanliness

8.6

Comfort

8.3

Value for money

Location

8.3

Total

7.3

Free WiFi

Room choices in Grand Palladium Kantenah Resort & Spa

X 3

Deluxe Room

X 3

Family Selection Junior Suite Garden View

X 3

Family Selection Junior Suite Swim-up

X 3

Family Selection Suite Beachside

X 3

Deluxe Garden View

X 3

Family Selection Junior Suite Rooftop Private Pool

X 3

Double Room

Grand Palladium Kantenah Resort & Spa Services

Internet	WiFi is available in all areas and is free of charge.
Parking	Free private parking is possible on site (reservation is not needed).
Bathroom	Toilet paper, Towels, Bath or shower, Slippers, Private bathroom, Toilet, Free toiletries, Bathrobe, Hairdryer, Bath, Shower
Bedroom	Linen, Wardrobe or closet, Alarm clock
View	View
Outdoors	Outdoor furniture, Beachfront, Sun terrace, Terrace, Garden
Kitchen	Coffee machine
Room Amenities	Socket near the bed, Sofa bed, Drying rack for clothing
Activities	Bingo, Aerobics, Archery, Live music/performance, Themed dinner nights, Beach, Tennis equipment, Water park, Evening entertainment, Kids' club, Water sport facilities on site, Nightclub/DJ, Entertainment staff, Mini golf, Snorkelling, Darts, Windsurfing, Karaoke, Table tennis, Billiards, Children's playground, Games room, Hot tub, Tennis court
Living Area	Sofa, Seating Area, Desk
Media & Technology	Flat-screen TV, Cable channels, Telephone, TV, Pay-per-view channels
Food & Drink	Coffee house on site, Fruits, Wine/champagne, Kid-friendly buffet, Kid meals, Snack bar, Bar, Minibar, Restaurant, Tea/Coffee maker
Reception services	Invoice provided, Private check-in/check-out, Concierge service, ATM/cash machine on site, Luggage storage, Tour desk, Currency exchange, Express check-in/check-out, 24-hour front desk
Entertainment and family services	Kids' outdoor play equipment, Indoor play area, Board games/puzzles
Cleaning services	Daily housekeeping, Laundry Additional charge
Business facilities	Fax/photocopying Additional charge, Business centre Additional charge, Meeting/banquet facilities Additional charge
Safety & security	Fire extinguishers, CCTV in common areas, Smoke alarms, Security alarm, Key card access, 24-hour security, Safety deposit box
General	Grocery deliveries Additional charge, Shared lounge/TV area, Designated smoking area, Air conditioning, Wake-up service, Car hire, Chapel/shrine, Barber/beauty shop, Ironing facilities, Facilities for disabled guests, Pants press, Non-smoking rooms, Iron, Wake up service/Alarm clock, Room service
Outdoor swimming pool	Open all year, Pool with view, Swimming pool toys, Pool bar
Wellness	Kids' pool, Fitness, Massage chair, Spa/wellness packages, Foot bath, Spa lounge/relaxation area, Spa facilities, Body scrub, Body treatments, Hair styling, Hair cut, Pedicure, Manicure, Make up services, Facial treatments, Beauty Services, Sun umbrellas, Sun loungers or beach chairs, Water slide, Public Bath, Hammam, Hot tub/Jacuzzi Additional charge, Massage Additional charge, Spa and wellness centre Additional charge, Solarium, Fitness centre, Sauna Additional charge
Languages spoken	English, Spanish

Grand Palladium Kantenah Resort & Spa Terms and Conditions

Check-in	From 15:00. Guests are required to show a photo identification and credit card upon check-in. You'll need to let the property know in advance what time you'll arrive.
Check-out	Until 12:00
Cancellation/ prepayment	Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds	Child policiesChildren of any age are welcome.To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.Cot and extra bed policiesCots and extra beds are not available at this property.
No age restriction	There is no age requirement for check-in
Pets	Pets are not allowed.
Groups	When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property	Cash is not accepted

To consider

Please note environmental fee not included –Payable at check in, per person, per night.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Grand Palladium Kantenah Resort & Spa - All Inclusive in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Other known names for Grand Palladium Kantenah Resort & Spa

Grand Palladium Kantenah Resort & Spa - All Inclusive

Frequently asked questions about Grand Palladium Kantenah Resort & Spa

How do I get the best price guarantee for Grand Palladium Kantenah Resort & Spa?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Grand Palladium Kantenah Resort & Spa. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Grand Palladium Kantenah Resort & Spa?

WiFi is available in all areas and is free of charge.

Is there free parking available at Grand Palladium Kantenah Resort & Spa?

Free private parking is possible on site (reservation is not needed).

What are the outdoor activities at Grand Palladium Kantenah Resort & Spa

Outdoor furniture, Beachfront, Sun terrace, Terrace, Garden

What languages are spoken at Grand Palladium Kantenah Resort & Spa?

English, Spanish

What are the general services offered at Grand Palladium Kantenah Resort & Spa?

Grocery deliveries Additional charge, Shared lounge/TV area, Designated smoking area, Air conditioning, Wake-up service, Car hire, Chapel/shrine, Barber/beauty shop, Ironing facilities, Facilities for disabled guests, Pants press, Non-smoking rooms, Iron, Wake up service/Alarm clock, Room service

Are pets allowed at Grand Palladium Kantenah Resort & Spa?

Pets are not allowed.

What credit cards are accepted at Grand Palladium Kantenah Resort & Spa?

Cash is not accepted

What is the check-in time at Grand Palladium Kantenah Resort & Spa?

From 15:00. Guests are required to show a photo identification and credit card upon check-in. You'll need to let the property know in advance what time you'll arrive.

What is the check-out time at Grand Palladium Kantenah Resort & Spa?

Until 12:00

100% real reviews of Grand Palladium Kantenah Resort & Spa

If you have any questions regarding the facilities or services provided at Grand Palladium Kantenah Resort & Spa, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

United Kingdom

Richard

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Grand Palladium Kantenah Resort & Spa

Jan 2025

We spent a week at Kantenah in Jan 2025. Overall the hotel is very nice, the facilities are good, rooms are clean, good range of restaurants, great pools for kids and a really nice white sand beach right in front of the hotel.

My only real complaint about the hotel is the location of the rooms, many of the are at the back of the hotel (away from the beach) and very close to the highway, so we could hear traffic noise a lot of the time. It’s worth checking the locations of the room when booking We also went to the white sands side of the resort on one day to check it out, but a lot of it seemed to be under construction, so although we could use the restaurants and pools over there, we decided not to as it wasn’t as nice. Restaurants book up very quick, so speak to the concierge about booking as soon as you arrive.

United Kingdom

Michael

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Grand Palladium Kantenah Resort & Spa

Not sure I would stay here again

Property was nice

The air conditioning didn’t work and we had to protest until we were moved!

Canada

Cindy

6,0 Good

Purpose of trip: Leisure trip

What was the highlight of Grand Palladium Kantenah Resort & Spa

Pleasant

not enough staff had to call for everything like filling my fridge to call ing for coffee everyday

United Kingdom

Clare

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Grand Palladium Kantenah Resort & Spa

travelled with group of 15 and we all really enjoyed our stay

lovely hotel in pleasant surroundings travelled with large group of 15

unavailability of reservations at restaurants

United States

Kinder

2,0 Pleasant

Purpose of trip: Leisure trip

What was the highlight of Grand Palladium Kantenah Resort & Spa

Never again

If you like all-inclusives this is a very pretty space.

Upon arrival, the property charged us an extra $500USD saying our booking was only for three people.

United Kingdom

Mauricio

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Grand Palladium Kantenah Resort & Spa

Great Value all inclusive for nature lovers!

I have been to the Riviera Maya 6 times and stayed at different hotels, twice at El Dorado Royale, once at at Valentin Imperial, once at an all inclusive in Cancun Hotel area but can’t remember the name. I usually go as a couple and we spend a bit more, this time I brought my mum and gran and so I payed the bill but I still wanted a similar or same experience, I was hesitant to book this hotel as it had more mixed reviews but overall was cheaper then the others and after thorough reading I decided to give this a go. I have to say there is not a lot to worry about! and totally worth it, definitely good value. if you are someone that is used to extremely good service you may be a bit annoyed that the golf cart to take you to your room takes 10mins rather than immediate or that the app to book the a la Carte restaurants isn’t great, if you are a bit like that and complain about the smallest of things go somewhere else that costs a bit more. Overall I believe it was really good value, there are three hotels in one, two large areas with pools, and one that has a kid area. It’s a bit of an eco hotel, so there’s a lot of iguanas, tropical birds, Coatis, Sereques and we even spotted some racoons late at night, if you or your kids love animals and nature this is the most ‘at nature’ I felt in all the resorts. In this hotel there are a lot more Buffets than others which is also great for eating what you want when you want and running back to the pool or beach. The drinks are better at other resorts but beer was good and spirit+mixer, cocktails were a bit hit and miss but who cares. A lot of the restaurants were fully booked when we arrived for the weekend, such as the Japanese, but we just booked something else and we were impressed, the food at El Dorado Royale is amazing, here it is really good, but if you don’t mind paying more then the other one is better for food.

The only complain would be the cleanliness of the room every day, the pillows did smell a bit like they hadn’t been dried well (humid) I had to ask for new ones but they did give them to us quick.

United States

David

1,0 Pleasant

Purpose of trip: Leisure trip

What was the highlight of Grand Palladium Kantenah Resort & Spa

Very Poor

pool and beach

service sucks , room service and rooms , are terrible.

United States

Jose

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Grand Palladium Kantenah Resort & Spa

nice!!!

the four lobbies

United States

Perla

6,0 Good

Purpose of trip: Leisure trip

What was the highlight of Grand Palladium Kantenah Resort & Spa

Pleasant

Brazil

Christianabreu

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Grand Palladium Kantenah Resort & Spa

Very Good

United Kingdom

Michael

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Grand Palladium Kantenah Resort & Spa

Not sure I would stay here again

Property was nice

The air conditioning didn’t work and we had to protest until we were moved!

Germany

Julia

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Grand Palladium Kantenah Resort & Spa

Good

Hotel grounds and room beautiful and comfortable.

The food was sometimes good and sometimes absolutely horrible. The way to make reservations for restaurants was overly complicated.

United Kingdom

Mauricio

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Grand Palladium Kantenah Resort & Spa

Great Value all inclusive for nature lovers!

The only complain would be the cleanliness of the room every day, the pillows did smell a bit like they hadn’t been dried well (humid) I had to ask for new ones but they did give them to us quick.

United Kingdom

Clare

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Grand Palladium Kantenah Resort & Spa

travelled with group of 15 and we all really enjoyed our stay

lovely hotel in pleasant surroundings travelled with large group of 15

unavailability of reservations at restaurants

Ireland

Agnieszka

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Grand Palladium Kantenah Resort & Spa

Good

Beautiful grounds, nice rooms, very nice beach.

Food was mostly cold unless you were lucky to get it when just delivered from the kitchen. Service is terrible. We changed rooms during our stay and it was a nightmare. We basically lost one day because the transition took untill 11pm and when we finally got a room it wasn't made up. Nobody cared. Only Uziel from the service desk was helpful. Nobody else. Neither the clerks at the reception desk nor the manager.

United States of America

Jian

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Grand Palladium Kantenah Resort & Spa

This is an excellent hotels with lots of eating options.

Excellent. Lots of options. Location is convenient.

Waiting line can be long after 8 am. Hope that will be improved

United States of America

Alexis

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Grand Palladium Kantenah Resort & Spa

Great swimming pools, average food.

Good location (near to lots of things to do), and generally good facilities. The pools were beautiful. The staff were extremely warm and welcoming.

The food was average. The buffets were repetitive and honestly not that great. The a La crate restaurants were hit and miss, though most were a step above the buffets. The “water park” was just a couple of not very exciting water slides. The room was pretty ordinary. Our “garden view” meant we had a balcony that looked out onto jungle foliage.

United Kingdom

Victoria

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Grand Palladium Kantenah Resort & Spa

great lobby’s, live music and wildlife

the lush grounds were gorgeous we loved the wildlife and the choice of open air lobby’s. cocktails were also a hit and the Asian restaurant was fantastic

temperature of food in buffets was stone cold. Italian restaurant was very basic and not of a good standard

Brazil

Luciana

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Grand Palladium Kantenah Resort & Spa

Great family get away

Location Restaurants staff Teen activity

dancing show too many people without any Covid precautions

Germany

Nadya

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Grand Palladium Kantenah Resort & Spa

Pleasant!

It’s massive! You probably need a week to check all the interesting corners, visit all the restaurants, bars, entertainment areas etc. Food in buffet restaurants was really good. Beach is spacious with plenty of sun beds. Staff is really nice and friendly - they did their best to help us with early check in and late check out, which was great.

The bath tab was really old and stained (not dirty just worn out). The drinks at the bar were always so much diluted - not sure if there was any alcohol in any of the cocktails we ordered in any of the bars. I really hope that flamingos on site were rescued and are there for the rehab before they are released back to the wildlife - otherwise it’s cruel to keep them in this small pond in front of the White sand hotel. And the birds cannot even rest properly as the pond is right at the main entrance. Watch out for the corals in the waterfront - highly recommend to use those water sports shoes, you can also buy them on site, though probably 3 times more expensive. Shops there are quite pricy.

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- Grand Palladium Kantenah Resort & Spa - All Inclusive -

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Grand Palladium Kantenah Resort & Spa ★★★★★

FROM 77,00 (USD $)

Online booking

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Grand Palladium Kantenah Resort & Spa - All Inclusive | Akumal

➤ Grand Palladium Kantenah Resort & Spa - All Inclusive | Quintana Roo

See photos for Grand Palladium Kantenah Resort & Spa

Room choices in Grand Palladium Kantenah Resort & Spa

Grand Palladium Kantenah Resort & Spa Services

Grand Palladium Kantenah Resort & Spa Terms and Conditions

Other known names for Grand Palladium Kantenah Resort & Spa

Grand Palladium Kantenah Resort & Spa - All Inclusive

Frequently asked questions about Grand Palladium Kantenah Resort & Spa

How do I get the best price guarantee for Grand Palladium Kantenah Resort & Spa?

Is WiFi available at Grand Palladium Kantenah Resort & Spa?

Is there free parking available at Grand Palladium Kantenah Resort & Spa?

What are the outdoor activities at Grand Palladium Kantenah Resort & Spa

What languages are spoken at Grand Palladium Kantenah Resort & Spa?

What are the general services offered at Grand Palladium Kantenah Resort & Spa?

Are pets allowed at Grand Palladium Kantenah Resort & Spa?

What credit cards are accepted at Grand Palladium Kantenah Resort & Spa?

What is the check-in time at Grand Palladium Kantenah Resort & Spa?

What is the check-out time at Grand Palladium Kantenah Resort & Spa?

100% real reviews of Grand Palladium Kantenah Resort & Spa

Richard

Michael

Cindy

Clare

Kinder

Mauricio

David

Jose

Perla

Christianabreu

Michael

Julia

Mauricio

Clare

Agnieszka

Jian

Alexis

Victoria

Luciana

Nadya

How can we help you?

- Grand Palladium Kantenah Resort & Spa - All Inclusive -